People Skills
Improving People Skills: How To Talk To Anyone And Be A People Magnet
Author Admin
Some people are born to be social butterflies, while others need help improving their people skills. If you belong to the latter category, don’t worry! You’re not exactly a lost cause. There are plenty of opportunities for you to grow into a great social butterfly as well!
If you need help improving people skills and learn how to talk to anyone, then this is the article for you.
1) Don’t try too hard.
The first thing you’ll have to do is to stop trying too hard. If you think you always need to be witty and original when chatting with other people, then you’ve been watching too many late night comedy sitcoms.
You might be surprised at how people are willing to talk about the most mundane of things. A simple, “How was your day” can lead to all sorts of different topics.
Be natural. Talk about the things that interest the other person more than your own. Save the witty repertoire for later.
The more time you spend talking to different people, the better you’ll be at improving your people skills.
2) Learn about other cultures.
People who are well-traveled are usually more open and comfortable talking to people. However, not everyone has the money or the luxury to jet off to different parts of the world. But who says you even have to leave your home to learn about other cultures?
Go grab a book, search the web or watch a movie. All these will help you get in touch with your inner “person of the world.”
Not only will the knowledge open your eyes to new cultures and help you to talk to anyone, it will also help you embrace the fact that each person is unique and has something different to offer the world.
3) Make others feel special.
When improving people skills, make others feel special. Remember their names, their (or even their family member’s) birthdays, their favorite color, what’s going on in their lives, etc. Remember anything they said to you about themselves.
This is not so difficult, especially if you have a good memory. To help you remember the details, write them down. Get yourself a notebook and jot down the names of the people you’ve talked to, their interests, and other information about them.
You’ll be surprised at how pleased people will be when you remember something about them. And this is a great way to talk to anyone if you can’t think of anything to say. In turn, they’ll treat you better and this will make it easier for you to relate to other people.
Improving people skills is not an impossible feat. Even the most anti-social of people will benefit a lot from following these tips. As long as you remain open to the idea of communicating with others, then you will go on to become the social butterfly you have always dreamed of becoming.
Improving People Skills: Get Ahead In Life With Interpersonal and Communication Skills That Work!
Author Admin
Day in and day out, whether at work or running our own business, we have to interact with people. We may talk face-to-face, by phone or Skype, by email, or on popular virtual gathering places like Twitter, LinkedIn, and Facebook. Never before have we had so many ways we can connect to people, and never has it been so critical to make your presence strong and consistent no matter the platform.
Did you know every relationship begins with you? Every person you deal with will present you with different interpersonal challenges but how you handle them and communicate is up to you. Much has been written about how we can influence our work relationships but for now, let‘s look at a quick review of best practices in people skills.:
• Hear with an active ear. This is an essential skill for workplace communications. Our jobs are demanding, we have a lot to get through in a day and a lot of people to talk with. If we short-change our interactions results can include mixed messages, incomplete information and impaired productivity. When you have to interact with someone, be it the mail clerk or someone on your leadership team, you need to engage in active listening and really ‘hear‘what they’re saying, rather than jumping the gun to give your response. If you think about it, there really is a difference between ‘listening’ and ‘hearing’.
• Speak clearly and be concise. There is nothing worse than someone taking 25 minutes to explain a sales concept or give a debriefing on the next in-house professional development initiative when it could have easily been communicated in less than 10. Everyone is busy and you have to respect their time.
• Be approachable. If you constantly keep yourself at arm’s length from your employees or colleagues, you’re sending a message that you’re difficult to approach. All that does is cast out negativity which, in turn, is counter-productive. Let people know they can come to you with problems and that you’ll do your best to be objective and help them find a solution quickly and efficiently.
• Foster team spirit. People resonate with workplace camaraderie. They like to know they’re being supported in their jobs. It helps them stay motivated and engaged. Do everything you can to instil this in those around you. A happier workforce is a very productive one.
At the end of the day, relationships are at the core of any business. People within your company are essential to your success, and the people coming to you for service and solutions are counting on the fact that your company stands behind what it says it can do. By taking stock of your people skills and working to improve them as necessary, you can ensure it’s a win-win for all.
Another great video by the AXA team
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The Art of Talking So That People Will Listen: Getting Through to Family, Friends & Business Associates
Author Admin
The Art of Talking So That People Will Listen: Getting Through to Family, Friends & Business Associates
A Simon & Schuster eBook
People Skills: How to Assert Yourself, Listen to Othe..
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People Skills Magic in 7 Steps
Author Admin
Good people skills come naturally to some and are a struggle for others. Learning people skills is usually a matter of just being a member of society, but to truly understand the proper ways to interact sometimes involves instruction.
There are some basic guidelines to cultivate good people skills. The following list explains certain qualities on should have to be considered in possession of good people skills.
1. Interact.
In order to develop and use your people skills you need to be with people. Carrying on conversations, being part of a group and being in social situations are all ways to interact with others and work on your people skills.
2. Talk well.
If you speak properly and use good grammar people will appreciate talking to you more. You will be seen as intelligent and a good conversationalist. Even if you do not know technical words or language if you just use good grammar it can go a long way in making you look smart.
3. Have a point.
Do not talk just to hear your own voice. Always have something to say of some importance. Nobody likes to talk with someone who never really has anything meaningful to say. Blabbing on and on will only push people away, not draw them to you.
4. Have an understanding of people in general.
You should have some clue as to reactions and thoughts of other people. This will allow you to know how to interact with them in a way that is appropriate and will make them feel comfortable. Not knowing how people tick can lead to uncomfortable situations where everyone is looking for a way out.
5. Be a problem solver.
Someone who knows how to logically and calmly solve problems is a great friend for anyone to have. We all know the hot head that we would rather not ever disagree with. This hot head also probably does not have many friends. Being the calm problem solver will make you much more appealing to others.
6. Be a team player.
This means to share in the conversation not dominate it. Nobody likes someone who always has to be the center of attention or always be the one talking. Share the spotlight and let others talk sometimes.
7. Express yourself clearly.
This is important no matter what type of conversation you are having. If no one can understand you they won’t want to talk to you.
These seven tips can help you become a master in people skills. Others will like being in your company and you will find your relationships to be more enjoyable.
People skills work in every social situation and it is a good idea to make sure yours are on track.
For more information about the full length version of this program, please visit: www.seminarsondvd.com Understanding behavioral styles is critical for anyone in business today. Contrary to the popular Golden Rule, people do not necessarily want to be treated the way you want to be treated. Everybody has a preferred way they like to be treated, and understanding behavioral styles will help you connect with others in a way that is natural and comfortable to them. Get ready for an entertaining and insightful seminar delivered by award-winning business trainer and bestselling author, Dr. Tony Alessandra. In this powerful session, you’ll learn dozens of ideas for understanding behavioral styles, and dealing more effectively with anybody and everybody you meet. You’ll discover the best ways of building rapport, how to break the ice with strangers, how to quickly and accurately size people up, how to adapt your style to make the other person feel more comfortable, and a whole lot more. Once you understand and master these powerful people skills, you’ll be better equipped to build and maintain stronger relationships than ever before. Dr. Tony Alessandra internationally known for his behavioral styles training. He is a widely published author, with fourteen books translated into seventeen foreign languages. He earned his MBA from the University of Connecticut – and his PhD in marketing from Georgia State University. As a speaker, Dr. Tony Alessandra has presented his behavioral …
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Introducing NLP: Psychological Skills for Understanding and Influencing People (Neuro-Linguistic Programming)
Author Admin
Introducing NLP: Psychological Skills for Understanding and Influencing People (Neuro-Linguistic Programming)
Some people appear more gifted than others. NLP, one of the fastest growing developments in applied psychology, describes in simple terms what they do differently, and enables you to learn these patterns of excellence.This book offers the practical skills used by outstanding communicators. Excellent communication is the basis of creating excellent results. NLP skills are proving invaluable for personal development and professional excellence in counseling, education and business.
Introducing NLP includes:
- How to create rapport with others
- Influencing skills
- Understanding and using body language
- How to think about and achieve the results you want
- The art of asking key questions
- Effective meetings, negotiations, and selling
- Accelerated learning strategies.
Training in Interpersonal Skills: TIPS for Managing People at Work (6th Edition)
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Three Important People Skills That You Must Learn to Influence People
Author Admin
In today’s aggressive market place, people skills are vital to keeping a client base or even keeping a job.
Yet, we continually stand in check out lines only to meet an gloomy face, accompanied by a unpleasant attitude.
Whatever happened to the cheery clerk at the grocery store, or the jovial postman who delivered your mail? It seems that as time ticks along, and as the recession deepens, faces are getting longer and people skills are showing up less and less.
Today I will share 3 secret people skills guidelines that I learned from a guru that helped me to stand out in a crowd and build a flourishing business as well.
People Skills Tip #1: SMILE
Every person loves a smile. It tells people that you are in high spirits and pleased to see them. It also tells them that you are going places. A smile brightens not only your day, but it gives a ray of sun to someone else’s day too.
People Skills Tip #2: LISTEN
Listening skills are imperative in a business, a job, a marriage, etc. Listen conscientiously. Everyone seeks an audience. The majority people have not been ‘listened to’ in years. Give your client, your boss, or your spouse your full-undivided attention. Ask questions; persuade them to talk about themselves and the undertakings that they achieved. To be an fascinating communicator is to be an excellent listener.
Recently during the holiday season, we were elated to have my cousin’s grandfather present. ‘Poppy’ is 89 years old and will be 90 soon. We sat in a circle over the holiday and asked ‘Poppy’ about his life. WOW! He gave us a wealth of information and stories that we would have missed if we did not persuade him to talk. ‘Poppy’ enjoyed sharing his stories with us as much as we enjoyed listening.
People Skills Tip #3: MAKE FRIENDS FIRST
Always begin in a pleasant manner when dealing with people. Being pleasant beats yelling and screaming. A friendly advance is like a drop of honey and can win over the most callous person.
Here is an example that my mentor gave us about 1 year ago.
Let’s say that you deal with clientele, and you have a very discontented client on your hands, and they want to speak to your director.
Instead of saying, ‘okay…hold please.’ You could try this instead- and keep in mind to smile the whole time.
’Okay, I would be glad to. In fact, you are going to enjoy working with Mrs. Jones; she is a phenomenal person. Although she is a very busy woman, I am going to make sure that I can get you directly to her. In addition, Mrs. Frank, I want to thank you so much for your time. I apologize that I was not able to get you the fullness of service that you’re after, but I’m confident that Mrs. Jones is going to give it her best shot to do that for you. We really value your business and we value you as a client. Please hold and let me transfer you now.’
Upon transferring the call to Mrs. Jones, say this:
Hi Mrs. Jones, I know that you are busy but I have a client (or client name) that requested to speak with you. I’ve given this my best shot with the client. I’ve also told them you are a phenomenal person and that they will enjoy working with you. May I transfer them to you?
Try your people skills this week in your life and give me your outcomes. I would love to hear about them.
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Dynamic People Skills
Author Admin
Dynamic People Skills
A guide toward more effective and satisfying personal and business relationships
Coaching for Performance (People Skills for Profes
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People Skills Vs. Knowledge
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People Skills Win Over Knowledge
Research proves Mom right!
By Connie Timpson/Keynote Speaker/Instructor/The Leader’s Institute
As a journalist I got to do a lot of really cool things, like ripping a hole in the clouds with the The Blue Angels. It was easy to talk about “tearing across the sky, and painting a beautiful jet trail across the blue.”
It’s a lot harder to talk about a subject or event that is flat out earth-born boring, or intimidating. Like the time I was asked to a rather posh dinner where the entrée was a scientific discussion of nuclear energy.
My dessert – would be persuading these brilliant men and women to think I was smart enough to understand at least part of what they were talking about. If they trusted and liked me, my dessert would be full-fat whipped cream on top of chocolate souffle…but I’m getting ahead of myself.
With a curling iron in one hand and phone in the other I quipped to my mom, “There will be scary-smart people there, all speaking in subparticles. I don’t speak subparticle. Smashing atoms is way above my resume level.”
This wise woman came right back with great life and business advice. “All you have to do is be who you are, smile, listen, be curious, and share your unique stories.” Mom was right.
No one asked me if I had a PHD or even where I attended college. Ironically, they were curious about my work. Before long I found myself smack in the middle of several conversations, asking questions that helped me build rapport and trust. I left with a fist full of business cards, an armload of ideas for reporting on one of the world’s most complicated and controversial subjects, and the satisfaction that my knowledge was far less important than my ability to relate to people and get them to share their expertise with me.
People Skills Trumps Knowledge
In these “get a job” “keep my job” tough economic times, being able to communicate with ease, confidence, and clarity is like holding Julia Child’s secret recipe for chocolate soufflé at a cooking contest.
In a recent survey by Accountemps (published in USA Today) People Skills proved to be the deciding factor for landing the job:
CFOs were asked, “If two candidates interviewing for an accounting or finance position had similar skills, which one of the following additional qualifications would you find most valuable?” Their responses:
Personality or people skills: 2009- 31% 2004- 1%
People Skills Trump Knowledge
You may believe that some people are born communicators, gifted with charisma, poise and the ability to charm even the most jaded boss. In reality, charisma, poise and the ability to charm and communicate clearly, can be developed.
Ronald Reagan was not born talking to a camera or persuading audiences to believe him. He developed his people skills. We learn while still in diapers, that if we look right in the eyes of our parents, listen and repeat what we hear, and smile a lot, that we will be rewarded with adoration and applause. It is never too late to become adored, or at least well liked.
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Forget rewriting your resume.
Ditch the ubiquitous, and boring power-point ideas.
Develop your people skills.
Smile, be warm, and approachable. Smiles and warmth put the receiver at ease. They disarm and bring a positive feeling to meetings. Smiles tell our bosses or potential bosses that we are open and easy to be around. Being approachable creates trust and rapport. It helps build strong relationships with colleagues.
The man who gives little with a smile
gives more than the man who gives much with a frown. –Jewish Proverb
Listen, really listen and respond. Listening is a huge compliment to the speaker. It shows respect. It says that you are interested in what he or she has to say. Most important, your response, based on what you just heard, gives you the opportunity to then naturally build your credibility, and create rapport.
Communicate clearly and concisely – using a lot of PHD words will only bring you the label of “professor.” Clearly and concisely communicating your ideas with common words and clarity gets buy-in and understanding.
Be enthusiastic – if you do not talk enthusiastically about your idea, or field of expertise, you can’t make anyone else love your idea either.
Be curious – what is the company’s vision, what can you do to solve problems and bring new ideas to fruition? Showing interest in the company’s future sends a message of wanting to grow, lead and understand.
Developing people skills is like putting money in the work-relationships bank. It will pay you enough dividends that you can afford to book a table at your favorite expensive restaurant. Go ahead, order the chocolate soufflé!
People Skills
Author Admin
By Casey Cavell
President, CSSM, QSM
Always Open Storage
So many times throughout my life I’ve heard the phrase ‘people skills’ used. What exactly are people skills? Hitting a golf ball for distance and accuracy is a skill. Quilting is a skill. After thinking about it long enough, I think that I would define people skills as having an approachable personality, the ability to listen, knowing how to talk to people, being able to resolve conflicts, and being able to admit mistakes and take responsibility. Sure that’s a lengthy definition, but I think it’s accurate. Human beings are diverse creatures so being able to interact with many types of personalities in various situations is extremely important in the business world. Today I’d like to dissect my definition of people skills and give you examples of how each part can be translated into the business world.
The first part of my definition was having an approachable personality. Developing a rapport with strangers is a must in my line of work because virtually all of my real estate acquisitions will come from someone I have never met. When meeting potential sellers or investors I like to greet them with a smile and be friendly. Throughout an initial conversation with a stranger I do not volunteer my personal opinions. This leads up to the second part of my definition of people skills.
Listening to other people in a conversation is crucial to getting inside their psyche. In an initial conversation try asking some open-ended questions to get the other person or people to talk. People do not want to listen to “you” talk. People want you to listen to them. If you can be there and be quiet, listen to someone else’s opinions and feelings. However I think it’s important to show an assertive curiosity. If you are not curious about people, you should be. People are extremely interesting and you never know what you will find when you ask questions. I reiterate; ask open-ended questions. Be curious about other people; not nosy, but curious about what they want or do. Keep seeking knowledge about the world and people around you. If you show others that you are a caring person and are genuinely interested in what they have to say, they will want to learn more about you.
The next part of my people skills definition is proper and effective communication. I wear many hats as a property manager. I am a manager of other managers, per se, for my storage facilities. So to communicate better, you have to apply some proven guidelines to the way you converse with others. First, when talking to others, always address them formally. Do not use first names unless you are very familiar with the person. Instead, use a formal name; e.g. Mr. Smith or Miss Green. The more you get to know someone and then you can start addressing him or her on a first name basis. Once you reach this threshold, both parties will feel more personal and both parties will be more comfortable with the other. During a discussion with employees speak clearly, not softly; do not be hesitant. Do not be boastful, do not brag, and do not just keep talking about nothing.
If you make a mistake in any kind of business always confess. Remember that perfect game that happened a little while ago? The umpire came out and admitted his mistake and I look up to him. Honesty is the best policy. Make sure you want to discuss what matters to you and let your employees know it matters to you and the employees as well. This will help your employees realize what is important. The employees will be able to go out there, deliver, and get positive results. Encourage your employees to tell you what is bothering them. Encourage your employees to speak about issues and matters on their minds. Communication of this stature will open you up to greater aspects in life and your business.
The last aspect of becoming a people person is conflict resolution. When people come together conflicts are bound to happen. To defuse the conflict, you have to identify the different variables being disputed. Is there a way you can suggest some kind of adjustment, attitude, or position? Figure out what the parties will say, what they are opposed to and what do they acquire in the situation. Examining your own position will make this a better result. Nothing personal should get in the way otherwise; the conflict will not be resolved. One definitely does not want to be calling anyone else names or have any harmful, rhetoric words; just do not assume the worst about anybody. If you are a part of a recent dispute, try to resolve it yourself. You have to respect the other people in the argument if you are going to advance your career. Watch your body language. Do not focus on past events or get into exchanges about who did what or who said what. Stick to the present or the future. No one can change the past so leave it alone. Argue by explaining what you should do or you should say to resolve things. What is really the key in business and what I strive for in my self-storage facilities is a win-win relationship. I want to present a winning argument on my side and I want to present a winning argument on the other side, especially in self-storage negotiation. Everybody is a winner so everyone cannot be a loser. I like to make it a win-win situation, so I prepare to walk away from a position if I cannot turn it into something that can be resolved. List any current conflicts that affect you and identify the steps you can take to solve them. That is my advice for you.
To become a better people person, I suggest you examine the five parts of my definition and use them in your daily life to become a better people person. I know I do this and it has really helped me in my business Always Open Storage.
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People Skills- The Art of Dealing With People
Author Admin
People Skills-The Art of Dealing with People.
The world seems to be on an ever increasing treadmill of speed, and with the addition and influence of the internet, the inter- personal skills critical to the expansion of any business of note, seem to be fading fast. One of these critical skills is the art of dealing with people.
Yes mMLM( both on and offline) is about building a distribution channel , but we should never lose sight of the fact that , at the base of everything , it is a people business and it is people who invest the goods and services we offer, and enhance the capacity and reach of the distribution channel.
It is legitimate to suggest it is people who, as individuals, are the most rounded with superior people skills forge and head the largest Networking organisations.
Now, numerous individuals feel they currently possess good people skills, but one of the best books ever written on the subject, and one from which we can absorb much is “The Art of Dealing with People” by Les Giblin.
If we can grasp the profession of interpersonal skills we are 95% of the way toward increasing a distribution organisation to any size we select.
Yes individuals have differing personality traits, understand information in alternate methods, but at the seat of it all, the individual who can make another feel better for their meeting is one who is truly blessed- but this is a learnable technique.
Giblin does go into some depth as to the principles supporting these skills and arranges the booklet into 11 sections. Maybe one of the best methods to summarise is to project, onto the forehead of every person we encounter the letters MMFI – Make Me Feel Important.
If we can grasp that each and every individual, in their own view, is the most important person on the planet, treat them in this light with respect and courtesy, and then we are well along the road to mastering the art.
To some the essentials of human interaction as explained by Giblin are nothing more than common sense, and this is mainly true; nevertheless, common sense really isn’t that common. We seem to be in the middle of generating a world of educated idiots- just because a person displays scholastic credentials and can flutter a piece of paper testifying to this fact , in no way indicates they are further blessed with common sense.
Another of the influential skills promoted by Giblin is that of Listening.
It is as a rule assumed a good salesperson has to have the “gift of the gab;” in reality, the most prosperous and sophisticated salespeople are those whoacquire the art of listening, as an individual prefers to talk about themselves than any other subject.
By actively listening to another individual, to their words, nuances, means of inflection and sentence design, opens them like a book to the professional.
Given time, people will tell the accomplished listener all they should know to “close the sale”, as the salesperson will really repeat back to the customer all the reasons they have explained.
Now, librarys’ are full of weighty tomes on the subject of personal interaction, stretching to hundreds of pages; Giblins book, all of 40 pages, covers more than most people need to know ,but by mastering the concepts and skills included, will not only significantly develop an individuals success, but also the influence and persuasion they can bring to bear.
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