Posts Tagged ‘Skills’
If you have ever visited a doctor who gives you a quick diagnosis and clears up your illness right away, but makes you feel like a nuisance or does not offer you comfort, you understand how important good bedside manner is. The fact is, you can be the most talented at what you do and spend years in school studying and understanding your craft, but something will be lacking in some jobs if you do not have people skills. To an extent, you can learn people skills, but being warm and comforting is often something a person is born with. Some professions you would not even realize you need people skills for like Cincinnati janitorial services. Some people think all you need are Cincinnati cleaning supplies to be a good janitor, but if you will be working during the regular operating hours of a school or business, it is a good idea to be friendly and easy-going so people will enjoy working with you.
As mentioned before, having good people skills is essential if you work in the field of medicine. Not only should doctors be personable, but nurses, office assistants and anyone who comes into contact with patients should be patient and compassionate. People often only consider doctors and nurses when it comes to bedside manner, but it is important throughout the entire medical field. Imagine yourself receiving a serious diagnosis like cancer and being forwarded on to x-ray technicians and those who operate CAT scan machines. If these people treat you poorly, so soon after receiving life-altering news, it is going to be tough to stay strong. People in the medical community need to understand they are working with sensitive patients and they need to be kind.
Working with kids might try your patience on the daily basis, but the best teachers have patience and people skills. A common misconception is that those with good people skills do not know how to discipline children. This is not the case at all. The best teachers are kind and understanding, but also able to offer firm guidance. Just because you are kind and understanding does not mean you are unable to guide children toward healthy, responsible decisions.
Often, when you think of a salesperson, you may imagine someone pushy and in the worst cases, a bit shifty. The most successful sales people have great personalities and are able to help buyers with their choices without seeming pushy. Customers may not even know they are being sold on something. They respond to the sales person’s concern for what is the best choice and follow their guidance, more often than not leading to a sale.
Finally, one of the most important positions for developing great people skills is social work. By definition, you are working with society as a job. You are often intense or sensitive situations that require patience and understanding. Not everyone can handle social work, but if you are compassionate and people feel comfortable with you, it might be the right work for you.
The success of a doctor is not only measured through his or her healing abilities. A successful doctor should also possess the skills on how to deal with people. More than anyone else, the patients are sometimes the most difficult people to deal with. It’s really understandable because their illness stir various emotions within them–fear, pain, and, uncertainty among other things. If a doctor has a good interpersonal skill, he or she would be able to get the cooperation and the trust of the patients. Aside from this, a doctor usually works with other medical professionals. So having good communication and people skills would bring harmony in the work place. It only goes to show that interpersonal skills is a valuable asset in order to gain success in a medical career, especially when the profession involves dealing with patients most of the time.
Discussing these skills in your personal statement for medical school is a great way to catch the attention of the admissions committee. Through this, you can make the admissions officers see that you have what it takes to become a good doctor. Below are some tips on writing your personal statement.
Think about your experience
“Show, don’t tell” is what experts recommend when writing a personal statement for medical school. Enumerating your skills won’t do the trick. To make your essay more effective, you should talk about your experiences where you were able to exhibit your own skills. Surely, you can think of numerous experiences. And because personal statements are supposedly short, you have to include only the experiences that you think influenced your life a great deal.
Talk about your future goals
Talking about your goals is also an effective way to be able to make the admissions officers see that you are good at dealing with people. You can do this by including short and long term goals related to your planned career, showing that you really want to serve the people and that you will try your best to be the best.
Be warned that talking too much about your expertise in dealing with people will make you appear conceited, boastful, and pretentious. Therefore, it is best if you keep a humble tone while discussing your skills. You should highlight your skills, but be careful not to brag about them too much. It is also ,pre effective if, instead of saying “you did this and you did that,” you focus more on what you can do in the future that would make your interpersonal skills useful.
You really have to exert effort in writing your admission essay because this can make or break your application to med school. You have to make sure that your essay is not written solely to compliment yourself. While it is true that you have to sell yourself to the admissions officers through your personal statement, you have to remember not to overdo it, or else, you risk giving a negative impression of yourself to the admissions panel.
Those who have learned to minimize these problems are referred to as having good ‘people skills’. Others may do very well technically, but they are not always the best at team play and often not good at managing.
There are four fundamental approaches to good communication that meld into four merged techniques, which layer into eight blended methods. Each method has separate yet predictable actions; all are instrumental in understanding how we relate to other individuals and teams. Once you have learned to recognize certain behaviors for what they are, you can improve your communication channels with co-workers and achieve the results you desire.
Do you have, for example, a person who is very task-oriented, direct and a high achiever? How well does that person get along with enthusiastic idea people? How about with someone who is not very forceful, needs consensus, and avoids risks? Or, do you have someone who is detail-oriented and prides him/herself on accuracy and analytical problem solving skills?
Each of these people is a very necessary ingredient to an outstanding team. Getting each of them to recognize everyone’s strengths and accept and appreciate the differences can be a difficult task. This diversity in each of us can be better understood and managed, producing positive outcomes.
We will look at different parts of Behavioral and Commutative traits as they relate to human action and reaction in the work place. This article is about speaking and how the human factor can make or break any speaking engagement in both professional and private environments.
Quickly Gaining Rapport: Speaking Patterns
One of the quickest ways to gain rapport with others is to match their speaking patterns. You don’t need to match their patterns to the extent the other person senses you are mocking them – or being disrespectful. What exactly could you match?
1. Rate of speech (fast vs. slow)
It can be irritating to talk with someone who talks either faster or slower than you do. Generally speaking, a fast talker will mentally handle information more quickly than a slower talker. Let’s look at situations from each perspective (to make it easy, assume a fast talker is a fast listener and a slower talker is a slower listener):
a. Fast talker -> slower listener
Fast talkers will become annoyed because their listeners cannot keep up, and they have to repeat themselves again and again. They may not even be able to repeat what they initially said, because in their minds, they said it so long ago. Slower listeners will get lost early in the conversation. They will miss not only important highlights but also many details because they are focused on deciphering the jumble of words that are being hurled at them.
b. Fast talker -> fast listener
The fast talker will be in heaven and may not only talk faster, but also leave out words and just hit upon the higher points of discussion. The fast listener will be nodding quickly in agreement and will respond just as fast.
c. Slower talker -> fast listener
The slower talker will be meticulous in speech and detail, and will become frustrated when the fast listener doesn’t appear to be interested. The fast listener will be taking mental vacations, popping back into this reality to check in and be sure nothing is missed.
d. Slower talker -> slower listener
The slower talker will feel comfortable with the slower listener. There will be numerous pauses and head nodding. The slower listener will be totally in tune with the slower talker and, between the two of them, will examine every point meticulously.
Pauses are critical to slower listeners; pauses give them the opportunity to mentally review what has been said. When the fast talker does not give enough pauses, slower listeners will become annoyed because they may not be able to keep up. When slower talkers pause, it is because they are gathering their thoughts before they verbalize them. They will express these ideas clearly once they have mentally composed them.
The words you use when conversing play a major part in gaining rapport. For instance, when you use words like ‘well prepared’, ‘high standards’, and ‘very thorough’ to a process-driven and analytical person, then you are indeed speaking the same language. Using words like ‘high energy’, ‘enthusiastic’, and ‘full potential’ to the same person will result in discomfort and possibly a loss of respect. Listen to the types of words the other person uses and substitute those words for your regular ones in your conversations.
Enthusiasm takes many forms, and it is important to match your enthusiasm level to the other person’s. Not doing so can have unintended results; you may be perceived as ‘too emotional’, ‘not excited enough’ or ‘overly-enthusiastic’. To some people, it is unnerving and possibly intimidating to express enthusiasm quite differently than they do.
5. Tone and vocal variety
Have you ever had to strain to hear someone talk? Or felt you had to take steps backwards because it felt like the other person was SHOUTING at you? Either method will dampen willingness to continue the conversation. That’s not to say you cannot talk softly or loudly. If the person you are talking to is speaking softly, you should soften your voice. If they are more forceful in their speech, you can be more forceful in yours by standing up straighter and speaking from your diaphragm. You can also speak more forcefully in phrases.
6. Facial expressions
Some people smile a lot when they talk; others not so much. If you are talking with a person who has a more solemn nature, constant smiling could remind them of the Cheshire Cat in Alice in Wonderland. They could be wondering what you are hiding, or if you are not taking them seriously. That could damage your relationship before you even begin. An occasional warm smile along with a nod during a conversation will show your interest and your encouragement.
If the other person is very animated, you would do better to be more animated yourself. You can do this by smiling a bigger smile, opening your eyes wider, and even making your mouth into an ‘O’ to convey surprise or unexpectedness.
Matching the rate of speech, pauses, enthusiasm and words of other people may not guarantee you instant success in dealing with them. It is more like acknowledging their individuality and showing you respect them. They, in turn, will sense that you understand them and are looking out for their best interests.
Related People Skills Articles
Personality has been defined in a lot many ways but the one I like the most is ‘the sum total of ways in which an individual behaves’, short and meaningful. We can look upon the term from a surface and a holistic perspective; accordingly we have personality traits that are either internal or external.
External personality traits are those that are visible from outside and internal traits are those that are not visible externally. Traits like your dressing sense, the way you carry yourself, the way you walk and talk, your etiquettes, etc are all part of your external personality. On the other hand, traits like honesty, integrity, compassion, sincerity, level of intellect, etc are traits that are difficult to judge externally. Here, we talk about personality development from the perspective of communication skills i.e. an external personality trait.
Communication no doubt is an integral aspect of one’s personality especially in the purview of a world setup where people are expected to be outgoing and socializing. If you feel inferior in front of people or hesitate in mixing with them or lack confidence in whatever you do, joining personality development courses can help. If you’re living in metro like Delhi, finding out for such courses is not a big issue. You can easily find several personality development courses in Delhi. All you need to do is to find the one that suits your requirements and budget.
Most of the people are good technically in their respective fields, but a large part fails to communicate their ideas at the workplace and in social gatherings.
Most of the people face problems like
Speaking in public (the fear of speaking in public – Glossophobia). In framing sentences that are grammatically correct. Lack of vocabulary. Inadequate presentation skills.
More specifically if talk of speech; most people are unable to speak effectively or too coy to express themselves to others especially in public gatherings. Perception and expression are two elements in personality development that help you speak effectively and others to gauge you as an individual. People who are well read are able to gather more thoughts and express themselves more clearly. Reading is therefore very important to speak well. Books, novels, newspapers, columns and magazines are a good way to increase your IQ. There is no way how you can speak for long meaningfully without being well read and informed.
Another important thing for improvising your communication is the ability to listen. Listening is a source of gathering information and ideas. It is only when you listen that you are able to develop ideas and opinions of your own. Unfortunately in communication skills and personality development not much attention has been given to the importance of listening. One needs to ensure that listening is not ignored. When you listen well then only you are able to reply in the same context. Speaking without listening means poor communication. Therefore, on these bases you can conduct an individualized research and find the best among all the available personality development courses.
When we communicate effectively we create a positive perception in the minds of people. Those who talk carefully both in formal and informal gatherings create positive impressions in the minds of people.
It was also found out that those who can communicate effectively have greater chances of success in professional lives. What is the way out then? The best way to enhance your communication skills is to start speaking, but you need a mentor and finding one is often very difficult these days. The best option therefore is to join Personality Development Classes to improvise your communication.
There are lots of personality development courses in Delhi that coach on personality development. But before you join any make sure what programs are they offering you? Is it general English speaking? Is it accent training or both? Technically speaking when you talk of personality development and communication skills you are talking not only about speaking skills but also your body language, gestures, intonation, accent, emotions etc. Ensure that you join an institute that takes care of all this.
Related Personal Development Articles
Dr. Tony Alessandra delivers a LIVE program in front of several hundred business people in a Detroit theatre. You get nearly 75 dynamic minutes of The Platinum Rule topic and a BONUS of nearly 45 minutes on Customer Loyalty and Collaborative Selling on a single DVD. Lucky for you and me, there were two studio-quality cameras rolling that caught every word, every laugh, and every nugget-of-wisdom Tony had to share that day. Now you can laugh as you learn how to gain instant rapport and get along with nearly anybody you meet no matter who they are.
That day, Dr. Tony Alessandra, author of 13 books, veteran of over 2,000 paid speeches, taught several hundred people the easiest, most fun way to master people skills and selling skills. Now he wants to teach you too.
>>>Tony Alessandra Powerful People Skills for Building Relationship free download-click here
Yes. There have been countless books and videos produced on this subject, but if you weren’t in Detroit, you have not seen the best of the best. And it was magic.
After you watch this DVD, you’ll understand why corporations like IBM, Ford, AT&T and numerous other Fortune 500 companies are willing to pay Tony thousands of dollars for 60 minutes of his time.
But don’t be fooled. Even though Tony keeps you laughing, he doesn’t forget to deliver powerful content. Apply the simple techniques Tony shares with you and you get immediate results.
Dr. Tony has spent over 30 years tweaking his findings into two simple questions. Know the answers to these two questions, along with some additional knowledge Tony shares with in this highly entertaining DVD, and you hold the key to one of the most powerful human relationship concepts in the world. Don’t put off getting this DVD of Dr. Tony in action. You’ll watch it again and again.
>>>Tony Alessandra Powerful People Skills for Building Relationship free download-click here
Chauntel and Tami give Mar-Mar advice on how to deal with these means girls! What should she do? email@example.com
Video Rating: 4 / 5
Find More People Skills Articles
Do you know how to improve your people skills? Improving your people skills entails knowing to create a good connection with people. And there are certain things you have to remember if you want to connect well with the people around you.
1) Connecting with people does not mean you have to be a phony. It is the direct opposite of pretending to be someone you are not.
2) Connecting with people means you should be aware of who you are first and what you hold dear to yourself. This means being aware of what values you espouse and stand for.
3) You must then be able to form a relationship between your personal set of values with the values that other people hold dear to themselves. This then is the act of connecting with people.
How does one go about connecting with people?
1) You connect with other people by taking advantage of your potential for communicating with other people. This means using your body and your faculties during the communication process.
2) Make eye contact with the other person. This may be one of the most valuable non-verbal means of communication you can use. One glance from another person can speak volumes about that person’s feelings and attitude about you. How many times have fights broken out in bars and restaurants simply because one person looked at the other person “the wrong way”? Much of what we want to communicate can be delivered through the eyes.
3) Be conscious of the different channels for communication that you and other people use. Many misunderstandings crop up when someone uses a communication channel that the other person is unfamiliar with. For example, some people like to talk a lot so they don’t understand people who aren’t so vocal. Others are “touchers” who like to convey part of what they are feeling to the other person through touch – perhaps a pat on the shoulder, or a friendly swat on the behind are all it takes for this person to show approval.
4) Be conscious of gaps between cultures. In this age of multiculturalism, where different cultures can co-exist in the same community, it is inevitable that communication can breakdown occasionally (and sometimes more often than is comfortable.) It helps if you are tolerant towards other cultures because then you do not instantly become hostile at the mere presence of a person from another culture.
If you are aware of what you stand for and know you will not be immediately convinced to follow another cultural perspective, then there is no need to bristle when a new person from another culture makes his presence known. On the contrary, you will welcome cultural exchanges for their potential value to you.
5) Be aware of your potential for change. Sometimes, it is necessary to interact with other people because you have a need to change something about yourself. Fanatics have a hard time changing because they believe their beliefs are superior to other beliefs.
If you look inside yourself and find that there are aspects of your beliefs, thoughts, or personality that could be adjusted, then this can only help to improve your relationships with other people. If another person is able to point out that need to change, it is beneficial if you are open to changing. Otherwise, hostilities will result but you will remain the same person who needs to change.
People skills can be improved if you only know how to go about it. And improving your people skills will benefit you in a myriad of ways. So do take the appropriate steps to enhance your people skills and see the difference these make in your relationships with other people.
Some people are born to be social butterflies, while others need help improving their people skills. If you belong to the latter category, don’t worry! You’re not exactly a lost cause. There are plenty of opportunities for you to grow into a great social butterfly as well!
If you need help improving people skills and learn how to talk to anyone, then this is the article for you.
1) Don’t try too hard.
The first thing you’ll have to do is to stop trying too hard. If you think you always need to be witty and original when chatting with other people, then you’ve been watching too many late night comedy sitcoms.
You might be surprised at how people are willing to talk about the most mundane of things. A simple, “How was your day” can lead to all sorts of different topics.
Be natural. Talk about the things that interest the other person more than your own. Save the witty repertoire for later.
The more time you spend talking to different people, the better you’ll be at improving your people skills.
2) Learn about other cultures.
People who are well-traveled are usually more open and comfortable talking to people. However, not everyone has the money or the luxury to jet off to different parts of the world. But who says you even have to leave your home to learn about other cultures?
Go grab a book, search the web or watch a movie. All these will help you get in touch with your inner “person of the world.”
Not only will the knowledge open your eyes to new cultures and help you to talk to anyone, it will also help you embrace the fact that each person is unique and has something different to offer the world.
3) Make others feel special.
When improving people skills, make others feel special. Remember their names, their (or even their family member’s) birthdays, their favorite color, what’s going on in their lives, etc. Remember anything they said to you about themselves.
This is not so difficult, especially if you have a good memory. To help you remember the details, write them down. Get yourself a notebook and jot down the names of the people you’ve talked to, their interests, and other information about them.
You’ll be surprised at how pleased people will be when you remember something about them. And this is a great way to talk to anyone if you can’t think of anything to say. In turn, they’ll treat you better and this will make it easier for you to relate to other people.
Improving people skills is not an impossible feat. Even the most anti-social of people will benefit a lot from following these tips. As long as you remain open to the idea of communicating with others, then you will go on to become the social butterfly you have always dreamed of becoming.
Day in and day out, whether at work or running our own business, we have to interact with people. We may talk face-to-face, by phone or Skype, by email, or on popular virtual gathering places like Twitter, LinkedIn, and Facebook. Never before have we had so many ways we can connect to people, and never has it been so critical to make your presence strong and consistent no matter the platform.
Did you know every relationship begins with you? Every person you deal with will present you with different interpersonal challenges but how you handle them and communicate is up to you. Much has been written about how we can influence our work relationships but for now, let‘s look at a quick review of best practices in people skills.:
• Hear with an active ear. This is an essential skill for workplace communications. Our jobs are demanding, we have a lot to get through in a day and a lot of people to talk with. If we short-change our interactions results can include mixed messages, incomplete information and impaired productivity. When you have to interact with someone, be it the mail clerk or someone on your leadership team, you need to engage in active listening and really ‘hear‘what they’re saying, rather than jumping the gun to give your response. If you think about it, there really is a difference between ‘listening’ and ‘hearing’.
• Speak clearly and be concise. There is nothing worse than someone taking 25 minutes to explain a sales concept or give a debriefing on the next in-house professional development initiative when it could have easily been communicated in less than 10. Everyone is busy and you have to respect their time.
• Be approachable. If you constantly keep yourself at arm’s length from your employees or colleagues, you’re sending a message that you’re difficult to approach. All that does is cast out negativity which, in turn, is counter-productive. Let people know they can come to you with problems and that you’ll do your best to be objective and help them find a solution quickly and efficiently.
• Foster team spirit. People resonate with workplace camaraderie. They like to know they’re being supported in their jobs. It helps them stay motivated and engaged. Do everything you can to instil this in those around you. A happier workforce is a very productive one.
At the end of the day, relationships are at the core of any business. People within your company are essential to your success, and the people coming to you for service and solutions are counting on the fact that your company stands behind what it says it can do. By taking stock of your people skills and working to improve them as necessary, you can ensure it’s a win-win for all.
Another great video by the AXA team
Video Rating: 1 / 5